Super Social Coaching Terms of Service

Super Social Coaching Terms of Service

Updated: December 5, 2024

Introduction

Welcome to Super Social Coaching. This Terms of Service Agreement (“Agreement”) constitutes a legally binding contract between you (“User” or “You”) and Super Social Coaching (“Company,” “We,” “Us”).

The Services include, but are not limited to, voice cloning and ringless voicemail delivery. This Agreement outlines the terms governing your use of the Services.

Service Description

Super Social Coaching offers a technologically advanced service that facilitates cloning of human voices to generate audio messages (“Cloned Voice Messages”) for delivery via a ringless voicemail system.

The Service also connects customers to an AI receptionist on inbound calls. When a user calls our number, they are connected with our receptionist (powered by ElevenLabs). During the call, they may be asked if they’d like to receive an SMS booking link. Upon consent, a one-time SMS is sent. This process is fully initiated by the user.

By initiating a phone call to our business line, you may be offered the option to receive an SMS message. If you agree during the call, you authorize us to send a single, non-promotional SMS. You may reply STOP to any message to opt out, or HELP for support.

Acceptance of Terms

By accessing, browsing, or using the Super Social Coaching platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement. These Terms may be amended or updated at our discretion. It is your responsibility to review them periodically. Continued use of the Service constitutes acceptance of any changes.

Billing and Subscription

  • Billing Structure: The use of Services is quantified in “Credits.” One Credit equals 30 seconds of recording, rounded up to the nearest credit. Cloned or AI voices count as two credits.
  • Monthly Subscription: Various plans allocate credits per month. Excess usage incurs additional fees.
  • Payment Obligations: Timely monthly payments are required. Late payments may lead to suspension or termination.
  • Refund Policy: All payments are non-refundable. In rare cases where a refund is approved, a 25% administration fee applies.
  • Prohibition of Chargebacks: Chargebacks are prohibited. All disputes must be handled in good faith directly with us.

User Obligations and Conduct

Authorization and Consent

You must obtain explicit consent from each person whose voice you clone and each recipient of messages. You agree to provide evidence of such permissions if requested.

You indemnify Super Social Coaching against any claims arising from your failure to obtain necessary consents.

Compliance with Laws

You agree to comply with all applicable laws regarding privacy, electronic communications, and data protection. You are solely responsible for ensuring compliance.

Prohibited Activities

You are prohibited from using the Service for unlawful purposes or infringing intellectual property rights. Violation may result in suspension or termination.

Limitation of Liability

Super Social Coaching implements measures to prevent unauthorized voice cloning and monitors content but cannot guarantee complete oversight. You agree that Super Social Coaching is not liable for unauthorized cloning or content misuse.

You indemnify Super Social Coaching for any consequences arising from your use of the Service.

Responsible Usage and Account Suspension

Super Social Coaching may suspend your account and freeze funds if required by legal authorities. You must cooperate fully with any investigations.

Service Modification and Termination

We may modify, suspend, or discontinue the Service at any time without notice. Access may be terminated for breach of these Terms.

Privacy and Data Security

Our data practices are outlined in our Privacy Policy, which is incorporated into these Terms by reference.

Intellectual Property Rights

All intellectual property is owned by or licensed to Super Social Coaching. Unauthorized use is prohibited.

Dispute Resolution

Disputes shall be resolved exclusively through the courts of Israel. The parties waive arbitration rights.

Governing Law

This Agreement is governed by the laws of Israel.

Contact Information

Use our live chat on the platform for support. We aim to respond within 24–48 hours.

Amendments and Waiver

We reserve the right to amend these Terms. Any waiver must be in writing and signed by Super Social Coaching.

Severability

If any provision is held invalid, remaining provisions remain in effect.

Entire Agreement

This Agreement constitutes the entire agreement between you and Super Social Coaching.

Service Availability and Limitations

We do not guarantee uninterrupted Service. We may limit availability geographically.

User Content

You retain rights to your content but grant Super Social Coaching a license to use it as needed to operate the Service.

Indemnification

You agree to indemnify Super Social Coaching against claims arising from your use of the Service.

Force Majeure

We are not liable for delays caused by events beyond our control, including natural disasters, war, or technical failures.

Changes to the Service

We may change design, functionality, or content without notice.

Third-Party Services

We are not responsible for third-party services linked within the platform.

Termination by User

You may terminate your subscription anytime by canceling it within the platform. Refunds are not issued for unused periods.

Assignment

You may not assign rights without our consent. We may assign freely.

Feedback

You grant us the right to use any feedback you submit without compensation.

User Account Security

You are responsible for maintaining account confidentiality and notifying us of unauthorized use.

Advertising and Promotions

We may show third-party ads. Your dealings with advertisers are solely between you and them.

Modifications to the Agreement

We may update this Agreement at any time. Continued use constitutes acceptance.

Warranty Disclaimer

The Service is provided “as is” without warranties.

International Use

The Service is available only in the United States. Use outside the U.S. is prohibited.

Age Restriction

The Service is for users 18 and older.

Reporting Violations

Please report violations of these Terms to Super Social Coaching.

Survival

Provisions which should survive termination will remain in effect.